Employment Opportunities

Please select one of the following current job openings to view more information. To apply for one of the positions mail or deliver resumes to:

Manager, Human Resource Management and Development
The Firearm Licensing Authority 
91A Old Hope Road, Kingston 6, Jamaica.

Investigator

GOVERNMENT OF JAMAICA
FIREARM LICENSING AUTHORITY
POSITIONS ADVERTISED

Applications are invited from suitably qualified persons for the post of INVESTIGATOR (GMG SEG1) for the Montego Bay Regional Office:

Job Purpose

Conducts the Authority’s programme of investigation.

Key Outputs

  • Accurate investigation reports
  • Timely delivery of investigation reports
  • Successful collaboration with the Jamaica Constabulary Force
  • Investigation progress reports

Key Responsibilities Areas

  • Liaise with customers, Government Ministries, Departments and Agencies and Private Sector Organizations to access information and gain customer feedback.
  • Reviews customer comments and suggestions received and respond to issues raised accordingly
  • Prepares weekly, monthly and quarterly performance reports and statistics
  • Contributes to the development of the corporate plan and budget to ensure the Department’s targets and objectives are reflected
  • Communicates with members of the public on the Authority’s policies and practices and relevant legislations

Other Responsibilities

  • Performs other related duties as assigned from time to time by the Senior Investigator and the Director.

Authority (decision the post holder has the power to make or recommend)

  • Undertakes sensitive investigations
  • Makes recommendations as it relates to general decisions by the Authority based on the investigations done

Performance Standards

  • Work volume targets; daily, weekly and monthly deadlines are met
  • Reports and data produced are accurate and complete
  • Customer queries and issues are responded to within agreed timescales in accordance with the Authority’s policies and procedures
  • Customers express satisfaction with the service received
  • Authority’s policies and procedures are adhered to
  • Confidentiality and integrity are exercised.

Working Conditions

Work is performed in a standard office environment and field work which requires extensive travelling.

Required Competencies

  • Good analytical skills and sound judgement
  • Excellent knowledge of customer relations
  • Good knowledge of the Firearms Act
  • Good knowledge of MS Word and MS Excel
  • Excellent time management skills
  • Excellent communication skills
  • Excellent problem solving skills
  • Ability to work under pressure

Minimum Required Education and Experience

  • Bachelors Degree in Management Studies or related qualification
  • Three (3) years related experience
  • Training in the conduct of security investigation
  • Experience doing fieldwork (e.g. investigating/social work/ revenue agent/insurance sales etc)
  • Own /operate a reliable motor vehicle

OR

  • Diploma/Certificate in Criminal Studies/Investigation or Social Work or related qualification
  • Five (5) years related experience
  • Training in the conduct of security investigation
  • Experience doing fieldwork (e.g. investigating/social work/ revenue agent/insurance sales etc)
  • Own /operate a reliable motor vehicle

ALL APPLICANTS WILL BE REQUIRED TO PASS A BACKGROUND SECURITY CHECK.

Applicants who meet the above stated criteria are asked to submit applications to:

The Manager, Human Resource Management & Development
Firearm Licensing Authority
91A Old Hope Road, Kingston 6
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

The Firearm Licensing Authority (FLA) – Promoting Firearm Safety and Responsibility.

PLEASE NOTE THAT ONLY SHORT-LISTED CANDIDATES WILL BE CONTACTED

 

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